Archive for June, 2011

Security of data and customer support to obtain it

Monday, June 20th, 2011


The Google security glitches received a lot of press. The two main concerns focused on both the performance and security of the calendar application and customer support responsiveness. While the security issue was a quick fix, the support issue lingers. Users are now paying for support over the phone to receive the appropriate answer to their problem. Consumers are willing to pay as long as someone actually does get to them.

Frustrated with the lack of response, users are migrating to paid solutions. With ClearSync, even if there is a small hiccup (glitch happens, right?), our tech support works hard to attend to each and every customer in a timely fashion. This is what makes ClearSync stand out from the crowd: data security is always taken into consideration while a viable solution is appropriated to each and every customer to suit a specific need.

About Us Contact Us Entries (RSS) Comments (RSS)